FAQs - Dishwashing


Dishwashers & Built-in dishwashers


1. How much washing detergent should I use in my dishwasher?

  • Depending on the hardness of your water and the type of detergent (tablets or powder) you use this will vary. Always read the manufacturer's instructions as to the recommended amount of detergent you should use. If do not know your water hardness contact your local water department.

2. Is it better to use 4-in-1 detergents then separate detergents?

  • 4-in-1 detergents or combined detergents offer a convenient solution, using separate detergent, salt and rinse agents allows you to adjust the mix to the type of water in your area.

3. Do I need to add rinse aid in my dishwasher for every cycle?

  • No. However always ensure that there is enough rinse aid for the cycle which you are about to do, rinse aid helps the drying process and reduces the formation of streaks and spots.

4. Where is the serial / model number located on my product?

  • Behind the dishwasher you will find a silver rating label sticker, this sticker will contain information regarding your model and serial number. Your model number will begin with a 'CZ' code followed by a five digit number i.e. 'CZ12345', your serial number will consist only of a thirteen digit number.

5. How should I clean my dishwasher?

  • To help clean and look after your appliance turn it on and use in the normal way but without any detergent. To help avoid the build-up of limescale ensure you use a limescale preventing agent to prevent this from occurring.

6. What should not be put into the dishwasher?

  • Lead crystal - may become cloudy or even break
  • Plastics - some plastics are heat sensitive and may melt or warp only use dishwasher safe dishes /cutlery / cookware
  • Some metals should not be put go in the dishwasher as they can tarnish or even rust.

N.B. REMEMBER: Always ensure that anything put in is dishwasher safe.

7. Why do I get poor wash / dry results?

  • Check that you have adequate rinse aid in your dishwasher, too little will result in poor drying results and too much may result in poor wash results which may leave streaks and spots.